Claims are at the heart of any insurance contract. At Ascot, we know how concerned clients are about what happens if they need to make a claim. Our unique Claims Management Model is based on a fair and even-handed approach to claims handling that provides clients with an efficient and effective method of addressing a broad spectrum of claims, varying in size and complexity.
We’ve placed the highest priority on quick, proactive and transparent responses to all claims. Claims are triaged the moment they enter our system to ensure the right adjuster is handling the right claim. Our claims team works closely with underwriters, legal experts and our executive team to ensure clients get a consistent and accurate determination of a claim in an expeditious manner.
For our Lloyd’s claims, our unique Claims Management Model has consistently outperformed the market and our peers in claims handling*, all of which makes a significant difference to our clients when it matters most.
*based on Lloyd’s Claims Reporting Suite (CRS).
Director of Claims
Head of Marine & Energy Claims
Claims Manager (Marine)
Claims Manager (Non-Marine)