Ascot has a dedicated and responsive internal claims department with experienced attorneys and specialists in their respective field of claims. The service we provide is a critical component of Ascot’s insurance products, and we work closely with underwriting departments in the design of coverage to ensure we are able to provide a responsive level of service to insureds and brokers.

 Our approach to claims is based on a fair and balanced handling, along with a swift dispute resolution. To assist with this, we have a nationwide network of attorneys, law firms and other vendors who provide reasonable rates to assist in the claims process.

 Fairness and transparency are key for us when handling claims, and we work closely with outside counsel and senior executives at Ascot to maintain these values and ensure our claims handling, and philosophy for doing so, is at the center of our business.

 

John Patterson

John Patterson

Head of Claims

Sherry Merber

Sherry Merber

Senior Vice President

Laura Block

Laura Block

Vice President, Marine Claims

Flavia Pemberton

Flavia Pemberton

Vice President, Environmental Claims

Debra Thompson

Debra Thompson

Vice President, Inland Marine Claims

Kelly Lee

Kelly Lee

Assistant Vice President, Financial Lines