Neil Dalton
Group Chief Claims Officer
A Streamlined &
Secure Service
Claims are at the heart of any insurance contract. At Ascot, we know that a claim can impact and disrupt even the best run organizations. We place the highest priority on quick, proactive, transparent, and knowledgeable response to our clients during their time of need.
Our claims service is delivered by our team of experienced, specialist claims professionals. We have a deep understanding of local market dynamics that can influence the outcome of claims. We pride ourselves on collaboration with all relevant parties (from external clients to internal stakeholders), fairness, accessibility and transparency, with the goal of achieving the best resolution possible.
We engage in discussions with all stakeholders, creating an inclusive and high-performance claims management culture. We work closely with our underwriters, executive team, and legal experts to ensure we provide an efficient, high-quality claims service.
Leadership
Submit a Claim
Joy La Huta
Chief Claims Officer, Bermuda
Tshaloni Best
Assistant Vice President
To submit a claim, please refer to the contact details in your policy or email us at ascotbermudaclaims@ascotgroup.com
James Short
Chief Claims Officer, UK
Stuart Wright
Head of Non-Marine Claims
Alice Rugge-Price
Marine Claims Manager
To submit a claim on a Lloyd’s policy, please refer to the contact details in your policy or email us at claims@ascotgroup.com
Marina Barg
Chief Claims Officer, U.S.
Laura Block
Head of Marine Claims
Raymond Weisse
Head of Specialty Casualty Claims
Brian Baney
Head of Management and Professional Lines
Jake Acosta
Head of Claims Operations and Strategy
Kevin DeGarmo
Head of Subrogation
Please email us at usclaims@ascotgroup.com or call us at 833-454-3023
To Report a Workers’ Comp claim:
Phone: 1-866-866-9199
Email: ascotclaims@fcclaims.com
Website: www.ascotwc.com